Frequently Asked Questions

Design-build means one company handles both the design (space planning, material selection, architectural plans) and the construction (demolition, building, installation, project management). Instead of hiring a designer and a contractor separately, you work with one integrated team. This eliminates the miscommunication between separate companies that causes change orders, delays, and budget overruns. Our guide on why design-build saves time and money covers the advantages in detail.

Our office and luxury showroom are at 219 S Main Street, Lombard, IL 60148. We serve homeowners throughout DuPage County, including Wheaton, Glen Ellyn, Downers Grove, Lisle, Villa Park, Glendale Heights, Carol Stream, and Winfield.

Yes. We carry general liability insurance, workers’ compensation insurance, and are registered with all municipalities where we work in DuPage County. Our electricians and plumbers hold valid state licenses through the Illinois Department of Financial and Professional Regulation. We are happy to provide a certificate of insurance upon request.

Our Lombard showroom is a hands-on decision-making space where you can see and touch the actual materials we use: cabinet door styles and finishes, countertop samples (quartz, granite, marble, butcher block), flooring options (hardwood, laminate, vinyl), hardware, fixtures, and tile. It is designed to help you make confident choices before construction begins, not after.

Call us at (630) 353-1186 or fill out the contact form to schedule a free consultation. We will meet at your home or our Lombard showroom to discuss your project, understand your goals, and walk you through our design-build process. There is no pressure and no obligation.

We offer a free initial consultation where we discuss your project goals, timeline, and budget range. For a detailed, accurate estimate, we conduct an in-home assessment and provide a comprehensive proposal with line-item pricing. This requires a design investment because we do not believe in ballpark numbers that change later. We give you a real number based on real specifications, real material selections, and a real construction plan.

We primarily serve DuPage County, including Lombard, Wheaton, Glen Ellyn, Downers Grove, Lisle, Villa Park, Glendale Heights, Carol Stream, and Winfield. We also take projects in surrounding areas. Contact us to discuss your location.

A typical kitchen remodel takes 6 to 12 weeks of construction, depending on scope. A cosmetic refresh (new cabinets, countertops, flooring within the existing layout) takes 6 to 8 weeks. A full renovation with layout changes, custom cabinetry, and structural modifications takes 10 to 16 weeks. Add 4 to 8 weeks of pre-construction time for design, material ordering, and permitting. See our kitchen remodeling cost guide for detailed scope and pricing information.

A standard full bathroom remodel takes 4 to 8 weeks of construction. A half-bath update can be done in 2 to 3 weeks. A master bathroom with a custom shower, heated floors, and specialty tile may take 8 to 10 weeks. Pre-construction planning adds 3 to 6 weeks. Read our bathroom remodeling timeline guide for a detailed week-by-week breakdown.

For most single-room projects (one kitchen, one bathroom), yes. We set up dust barriers, protect your flooring, and keep the work contained. You will need access to an alternative bathroom during a bathroom remodel and a temporary kitchen setup (microwave, coffee maker, mini-fridge) during a kitchen remodel. For whole-home renovations, moving out temporarily is often the better option for your comfort and project efficiency.

Yes. We manage the entire permit process from application through final inspection. We know the requirements for each DuPage County municipality and factor the permit timeline into your project schedule. You should never have to visit a building department yourself. For details on how permits work across DuPage County’s suburbs, see our permit guide.

Kitchen remodels in DuPage County typically range from $15,000 for a cosmetic refresh to $150,000 or more for a high-end gut renovation. The average mid-range kitchen remodel falls in the $40,000 to $75,000 range. The biggest cost drivers are cabinetry (30 to 40 percent of budget), countertops (10 to 15 percent), and labor (20 to 35 percent). We provide a detailed, line-item estimate so you know exactly where every dollar goes. Read our full kitchen remodeling cost breakdown.

Yes, we require a deposit to begin work, typically 10 to 30 percent of the project value depending on scope and material ordering requirements. The remaining balance is structured in milestone payments tied to project progress, not arbitrary dates. You never pay ahead of the work completed. This payment structure aligns with National Association of the Remodeling Industry best practices for residential projects.

Our thorough pre-construction planning process is designed to minimize surprises. However, older homes can reveal unexpected conditions: outdated wiring, plumbing issues, structural concerns that were not visible during the assessment phase. If additional work is needed, we present the issue, explain the options, and provide a written change order with exact pricing before proceeding. Nothing changes without your written approval.

It is not required, but we strongly recommend it. Choosing materials from photos or small samples leads to surprises when they are installed at scale. Our showroom lets you see full cabinet door samples, large countertop pieces, and flooring installed in real settings. Clients who visit the showroom almost always feel more confident in their selections and have fewer regrets after installation.

We can discuss this on a case-by-case basis. In general, we prefer to source materials through our vendor relationships because we can ensure quality, manage delivery timing to match the construction schedule, and stand behind the product. If you purchase materials independently, we cannot warranty those items, and delays in your material delivery can impact the construction timeline.

Yes. For kitchen remodels, bathroom renovations, and other complex projects, we provide 3D renderings so you can see your new space before construction begins. This is one of the most valuable parts of our design process. It eliminates guesswork and gives you confidence that the finished result will match your vision.

You will have a dedicated project manager who is your single point of contact throughout the project. Our crew members and vetted subcontractors (electricians, plumbers, tile setters) will be on-site at scheduled times. We introduce everyone who will be working in your home and maintain consistent teams whenever possible. All subcontractors carry their own insurance and are registered with the relevant DuPage County municipalities.

We clean up at the end of every workday. Dust barriers are maintained throughout the project, floors in non-work areas are protected, and we never leave your home in a state that is unsafe or unlivable (for projects where you are living in the home). At project completion, we do a thorough final cleaning before your walkthrough.

We stand behind our workmanship with a written warranty. Specific warranty terms vary by project type and are detailed in your contract before work begins. Product and material warranties from manufacturers are passed through to you with our support. If something is not right after project completion, we address it. That is part of the Turn Key commitment.